PAYMENT INFORMATION

We accept PayPal, and all major credit cards (Visa, American Express and Discover).

ElleSilk accepts payments through a secure online server to ensure that your information is safe.

Payments as well as refunds are all invoiced in USD.

Credit cards will be debited in USD, and thus, due to exchange rates, the final price will be calculated in the applicable exchange rate the day the credit card company processes the transaction.

 

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ORDER CANCELLATION

All orders canceled within 24 hours of purchase will be eligible for a full refund. Once an order begins the shipment process we're unable to cancel it until the product is returned back to us.

 

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Promotions and Coupons


ElleSilk occasionally offers promotional codes to loyal customers.

Here is a list of current promotional rules:

- Super Sale! Up to 50% off select styles.

- Free shipping on orders over $150.

- FREE customs and import duties for all orders.

When attempting to apply these codes, please note that some conditions apply:

* To redeem the coupon code, please type the coupon code into the APPLY DISCOUNT box in the checkout field of the ElleSilk website and hit APPLY, the relevant discount will be automatically deducted from the final price of the qualifying purchase. If the claimant fails to enter the coupon code at the time of purchase as specified, the purchase will not be eligible for the discount. Discounts may not be claimed after confirmation of a claimant's purchase on the ElleSilk website.

* Only one code may be applied per order.

* Promotions are not valid for cash or cash equivalent and are not redeemable in order to purchase gift cards. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts.

* For orders containing multiple items, the discount provided will be distributed amongst all eligible items.

* Discounted items returned to ElleSilk will be refunded in the amount paid and not the original value of the item(s).

* In case of partial cancellation or full returns, if the revised cart value goes below the free shipping amount, ElleSilk reserves the right to recover the shipping charges of $19.90.

* If a code is invalid or expired, a replacement will not be issued.

Sign up for our newsletter to find out about the latest promotions and sales. For more information, see ElleSilk.com PROMOTION TERMS & CONDITIONS.

 

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